Gaya APA
Fandy Tjiptono, Ph.D, Gregorius Chandra. (2019).
Service, Quality & Customer Satisfaction (Edisi 5) (5).
Yogyakarta:
Penerbit Andi.
Gaya Chicago
Fandy Tjiptono, Ph.D, Gregorius Chandra.
Service, Quality & Customer Satisfaction (Edisi 5).
5
Yogyakarta:
Penerbit Andi,
2019.
Text.
Gaya MLA
Fandy Tjiptono, Ph.D, Gregorius Chandra.
Service, Quality & Customer Satisfaction (Edisi 5).
5
Yogyakarta:
Penerbit Andi,
2019.
Text.
Gaya Turabian
Fandy Tjiptono, Ph.D, Gregorius Chandra.
Service, Quality & Customer Satisfaction (Edisi 5).
5
Yogyakarta:
Penerbit Andi,
2019.
Print.