Gaya APA
Fandy Tjiptono, Ph.D. (2008).
SERVICE MANAGEMENT EDISI 2 .
Jakarta:
Andi.
Gaya Chicago
Fandy Tjiptono, Ph.D.
SERVICE MANAGEMENT EDISI 2.
Jakarta:
Andi,
2008.
SIRKULASI.
Gaya MLA
Fandy Tjiptono, Ph.D.
SERVICE MANAGEMENT EDISI 2.
Jakarta:
Andi,
2008.
SIRKULASI.
Gaya Turabian
Fandy Tjiptono, Ph.D.
SERVICE MANAGEMENT EDISI 2.
Jakarta:
Andi,
2008.
SIRKULASI.